We’re looking for a reliable, people-focused security professional to join our friendly team as 2IC at a busy retail centre located in a welcoming, community-based area. You’ll support day-to-day operations, help lead the team, and bring a strong presence to the centre floor.

If you’re looking for more responsibility and a chance to lead (without commuting to the CBD!), this is your opportunity.

About You

You’re a seasoned Security Officer who takes pride in delivering great service and keeping people safe. You’re confident handling incidents, supporting a team, and working with local tenants and customers. Leadership comes naturally to you—and you’re ready for more.

To be successful in this role, you’ll have:

• Previous experience in a retail or large-site security role
• Confidence managing and mentoring a small team
• Strong incident management, reporting, and communication skills
• A valid State Security Licence & Senior First Aid Certificate (essential)
• A professional, well-groomed presentation
• The ability to work the following permanent roster:

Wed 07:30–18:00 | Thurs 09:00–21:00 | Fri 08:00–18:00 | Sat 09:00–18:00

What You’ll Be Doing

Reporting to the Site Supervisor, you’ll be the 2IC on-site—helping lead the team, support day-to-day operations, and maintain a strong security presence across the centre.

Your responsibilities will include:

• Floor supervision and team support
• Incident management and escalation
• Rostering and performance coaching
• Liaising with Centre Management and tenants
• Conflict resolution and emergency coordination
• Site audits, compliance checks, and reporting

Why Join Glad Group?

Glad Group has been a trusted name in security and property services for over 30 years. We’re known for looking after our people, offering real training, support, and a focus on local talent.

• Ongoing training & development
• Employee reward & recognition programs
• Supportive leadership team
• Employee Assistance Program (EAP)
• Opportunities to grow your career

Ready to take the next step in your career—right here in your own community?

Apply now and join a team that values your experience, your leadership, and your local knowledge.