Key responsibilities

Major duties and responsibilities of Business Analyst: 

• Analyse existing business processes, systems, applications, and functions to ensure strategic ICT objectives are met
• Build and maintain key relationships with customers, technical staff and stakeholders to source business requirements, determine and resolve issues
• Provide accurate advice about business, technical issues and solutions to assist with specifying business requirements for new or existing solutions
• Work together with stakeholders to define and record business needs.
• Apply project management methodologies and techniques to create project plans.
• Manage the implementation of functional solutions and ensure their successful rollout.
• Document users and training so that new systems and processes can be adopted more easily.
• Analyse data, communicate insights, and make data driven recommendation using the business intelligence and analytics software Power Bi, Tableau, SQL etc.
• Continuously assess, analyse, and communicate system’s needs, while also managing system processes and providing monthly status reports to relevant stakeholders
• Provide end users with official training sessions as well as continuing assistance and direction.