Glad Group Services is part of Glad Group a proudly Australian, family-owned business with over 3,800 team members across Australia, working in cleaning, security, concierge and maintenance.
We value the people behind the work. You’ll be part of a diverse, supportive team where collaboration is key, your contribution matters and you’re encouraged to grow. We’re known for our people-first culture and commitment to creating welcoming experiences every day.
When you join us, you’re not just taking a job, you become part of the Glad family -a team that genuinely cares about you and the experience you create for others.
Job Description
What you'll be doing:
As part of our Security team, you’ll help create safe, secure and welcoming environments for our clients and communities. Working alongside supportive leaders and teammates, you’ll play an important role in protecting people, responding professionally and delivering exceptional service every day.
Your responsibilities will include:
Maintain a safe, secure and welcoming environment for customers, retailers and visitors
Conduct patrols, monitor site activity and respond to incidents or security concerns
Support emergency response procedures, including evacuations, first aid and incident management
Monitor and report risks, hazards, suspicious behaviour and breaches of site procedures
Deliver professional customer service while supporting conflict resolution and access control requirements
Desired Skills and Experience
About You:
Current valid Security Licence and National Police Check (ability to obtain).
Availability to work across a rotating roster, including evenings and weekends where required.
Strong communication skills with a professional and customer-focused approach.
Experience in retail, corporate or customer-facing security environments.
Ability to remain calm, professional and responsive in fast-paced situations.
Current First Aid Certificate (or willingness to obtain).
Ability to work collaboratively as part of a team.
Previous control room experience will be highly regarded.
What we offer you
Stable and consistent shifts with opportunities across multiple sites.
Flexible shift options available, including morning, afternoon and evening shifts.
Genuine career progression and development opportunities within a national business.
Join a company that values, supports and invests in its frontline teams.
Full training, onboarding and ongoing support provided.
Uniform and required equipment supplied.
Why join us?
Benefit from applicable Award increases and stable employment within a national business.
Build a long-term career with ongoing training, development and progression opportunities.
Join a team where your contribution is valued and your work makes a real impact every day.
Access free and confidential wellbeing support through our Employee Assistance Program for you and your immediate family.
Be recognised and rewarded through a well-established employee recognition program, including monthly awards and regular appreciation initiatives.
Employee referral program offering generous bonuses of up to $500 for successful referrals.
Glad Group is a proud Equal Opportunity Employer committed to creating an inclusive and diverse workplace where everyone is valued and respected. We support meaningful action towards Reconciliation and welcome applications from people of all backgrounds, including women and Aboriginal and Torres Strait Islander peoples.
If this opportunity sounds right for you, click APPLY and submit your resume to join the Glad Group team.
