Key Responsibilities

• Provide practical and people-focused advice to managers on managing staff performance, development, and conduct 
• Conduct complex investigations ensuring legislative compliance, due process and fairness and take responsibility for the outcomes
• Represent the business in interactions with unions and other organisations as required
• Work closely with managers and supervisors to build their confidence and capability in leading their teams, resolving issues and fostering a positive work environment including training in ER framework
• Responsible for onboarding and off boarding of employee related matters for new and ceased customer contracts
• Maintain relevant, accurate and forward-thinking People and Culture policies and procedures and provide suggestions for improvement
• Represent the business’ interest in employment related legal proceedings and industrial disputes 
• Assist Payroll in liaising with staff around payroll related queries and deliver outcomes
• Provide assistance as required with HR administrative duties
• Any other ad hoc People & Culture related matters

About You

• Bachelor’s Degree in Human Resources or similar field
• Minimum 2-3 experience in a Human Resources generalist role or similar
• Proficiency in training and development tools, Microsoft Office Suite, and HR platforms
• Excellent written and verbal communication skills
• Excellent organisational and time management abilities, with a keen attention to detail and the ability to manage multiple tasks simultaneously
• Collaborative mindset with the ability to work effectively with all departments and build strong relationships with stakeholders at all levels
• Deep understanding of HR legislation and awards
• Ability to work independently
• Excellent understanding of people challenges within the business